Home2Smart (“we”, “us”, “our”) provides smart-home installation and support services in the United States. This Privacy Policy explains what we collect, how we use it, and your choices.
Information we collect
- Contact details name, email, phone, service address.
- Service details device types, photos you upload, access notes, preferred times.
- Transaction data quotes, invoices, payments, financing selections.
- Usage data website analytics, pages visited, IP, device, and referral info.
- Communications calls, emails, and SMS you send to us, including opt-in or opt-out status.
How we use information
- Provide and schedule services, send confirmations, and deliver updates.
- Process payments and prevent fraud.
- Respond to support requests and warranty issues.
- Improve our site, ads, and operations through analytics.
- Send occasional promotions if you have consented. You can opt out at any time.
SMS policy
By providing your phone number and consenting on our forms, you agree to receive recurring messages from Home2Smart about scheduling, updates, and limited promotions. Message and data rates may apply. Reply STOP to opt out and HELP for help. Opt-in is not required to buy services.
Sharing
- Vendors trusted service providers that help us run our site, ads, payments, and support.
- Compliance disclosures required by law, safety, or to enforce our terms.
- Business transfers as part of a merger, acquisition, or asset sale.
Data retention
We keep records as long as needed for service, legal, and accounting purposes. We remove or anonymize data when it is no longer required.
Your choices
- Access or update contact us to view or correct your information.
- Opt-out of SMS reply STOP at any time. To re-subscribe, reply START.
- Marketing emails use the unsubscribe link in those emails.
- Cookies use your browser settings to manage cookies.
Children
Our services are not directed to children under 13. We do not knowingly collect data from children.
Contact
Email [email protected] or write to Home2Smart LLC.
Changes
We may update this policy. We will post the new date at the top of this page.