These Terms of Service (“Terms”) govern your use of Home2Smart’s website and services. By booking, purchasing, or using our services, you agree to these Terms.
Services
We install and configure smart-home equipment, including TV mounting, cameras, smart locks, hubs, lights, and related wiring. Specific inclusions are shown on your quote or order confirmation.
Scheduling and access
- You agree to provide safe access to the property and working utilities.
- Some services require an adult present. Missed appointments may incur a return-visit fee.
Pricing and payment
- Prices are shown before checkout or on your signed quote.
- Payment is due upon completion unless otherwise stated. We accept common electronic payment methods.
- Additional materials or complexity beyond the described scope may require approval of an updated price.
Customer-supplied equipment
If you provide your own devices, you are responsible for compatibility and warranties from the original manufacturer. We will install and configure as requested and will flag any incompatibilities we discover.
Limited warranty
- Labor is warranted for 90 days from the service date against installation defects.
- Manufacturer warranties apply to products you purchase. We do not provide a separate product warranty unless stated in writing.
Returns and cancellations
- Reschedule at least 24 hours before your appointment to avoid fees.
- Custom-ordered materials may be non-refundable once ordered.
Safety and limitations
- We may refuse or stop work if conditions are unsafe or outside reasonable professional standards.
- We are not responsible for pre-existing issues such as weak walls, faulty wiring, or code violations discovered during service.
Liability
To the maximum extent permitted by law, Home2Smart is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim is limited to the amount you paid for the specific service that gave rise to the claim.
SMS terms
| Program | Home2Smart alerts, scheduling, and limited promotions |
|---|---|
| Frequency | Recurring messages |
| Cost | Message and data rates may apply |
| Opt-out | Reply STOP to end |
| Help | Reply HELP or email [email protected] |
| Consent | Not a condition of purchase |
| Links | Privacy Policy |
Intellectual property
All trademarks, logos, and content on our site are owned by Home2Smart or our licensors.
Disputes and governing law
These Terms are governed by the laws of South Carolina. Venue lies in the state or federal courts located in Greenville County, South Carolina.
Changes
We may update these Terms. We will post the new date at the top of this page.
Contact
Questions about these Terms. Email [email protected] or write to Home2Smart LLC.